The Job Success Lab - Terms & Conditions

Terms & Conditions

Last updated: 26 August 2026
Welcome to The Job Success Lab.These Terms & Conditions apply to your purchase and use of digital resources provided by The Job Success Lab, including The Job Success Toolkit and any associated templates, worksheets, guides and downloadable resources. By purchasing or accessing our products, you agree to these Terms & Conditions.1. About The Job Success Lab:
The Job Success Lab is an independent career development resource providing practical tools, templates and guidance to help people approach their job search with greater clarity and confidence. The Job Success Lab is currently operated as a sole trader business in New Zealand.
Contact: [email protected]2. What you receive:
When you purchase a digital product, you receive access to the resources described on the relevant product or sales page.
The Job Success Toolkit may include:
- Notion-based career resources
- Checklists
- Worksheets
- PDF downloads
- CV templates
- Application resources
- LinkedIn and networking resources
- Interview preparation resources
- Offer and negotiation resources
- Links to third-party resources or platforms where relevant
The exact resources included may vary between products and may be updated from time to time.3. Digital product access:
Your purchase provides access to the digital resources included with your purchase.Some resources may be hosted or delivered through third-party platforms such as Notion, Google Drive or other service providers.We aim to keep all links and resources available and functional. If you experience a genuine access or technical issue with a resource you have purchased, please contact us at [email protected] and we will do our best to resolve it.4. Personal use:
Your purchase provides you with a personal, non-transferable licence to use the resources for your own career development.
You may:
- Download and print resources provided for your personal use.
- Make personal notes and changes to worksheets and templates.
- Use the resources in your own job search.
- Create your own CV, applications and interview responses using the templates and guidance.
You may not:
- Resell the resources.
- Repackage or reproduce the Toolkit as your own product.
- Publish the resources online or on another platform.
- Distribute the resources commercially.
- Use the resources to create a competing product or service.
- Remove or misrepresent The Job Success Lab branding or ownership information.5. Intellectual property:
The content, structure, written materials, templates, worksheets, graphics and other original materials provided by The Job Success Lab remain the intellectual property of The Job Success Lab or their respective owners. Purchasing access does not transfer ownership of these materials to you.6. Third-party platforms and links:
Some resources may use or link to third-party platforms, including Notion, Google Drive or other websites. We do not control these third-party services and cannot guarantee that their services, availability, features or policies will remain unchanged. Where a resource depends on a third-party platform, we will make reasonable efforts to provide an alternative or resolve access issues where practical.7. Career outcomes:
The Job Success Toolkit provides general career development information, tools and templates.
It does not guarantee:
- employment
- interviews
- a particular salary
- promotion
- a particular job
- visa or immigration outcomes
or any other specific career result.
Your results will depend on your individual circumstances, experience, qualifications, the job market and other factors.8. Pricing and payment:
The price payable for a product will be the price displayed at the time of purchase. Prices may change for future purchases, but a price change will not affect an order that has already been completed.9. Refunds and consumer rights:
We do not offer refunds for change of mind once access to a digital product has been provided. However, nothing in these Terms & Conditions is intended to exclude, restrict or override any rights or remedies you may have under New Zealand consumer law. The Consumer Guarantees Act applies to digital products supplied by businesses trading in New Zealand and may provide remedies where a product does not meet applicable guarantees. If you believe there is a problem with your purchase, please contact us at [email protected] so that we can understand the issue and work with you towards an appropriate resolution.10. Changes to the Toolkit:
We may update, improve or modify resources from time to time. We may also replace outdated resources or links with updated versions.11. Complaints and support:
If you have a question, experience an access problem or believe there is an issue with your purchase, please contact:
[email protected]
Please provide your name, purchase details and a description of the issue where possible. We aim to respond within [e.g. 3–5 business days].12. New Zealand law:
These Terms & Conditions are governed by the laws of New Zealand. Nothing in these Terms limits any rights you may have under applicable New Zealand law.13. Updates to these Terms:
We may update these Terms & Conditions from time to time.
The latest version will be published on our website with the applicable “Last updated” date.